Do you like working for free?

In the professional services world, working for free is like giving away our product. Just like retailers try to avoid giving away products, consulting professionals want to avoid under-billing clients. Under-billing happens when we forget to record billable time for a client. If it’s not recorded, it cannot get billed. And if time is not [...]

Are you billing it right the first time?

Especially in professional services, billing can get a little complicated: each client wants a different level of detail, team members enter their own time and notes on their timesheets, and we are all human. When mistakes on invoices make it to the client, it creates a world of problems. An invoice that’s been produced can’t [...]

12 questions to answer before choosing a time and billing system

Before starting your search for a time sheet, invoicing and project cost management system, several requirements must be established to help you narrow the choices down and make sure you look for what you really need. Besides the software’s features and pricing, several other criteria should be included in evaluating solutions: usability, scalability, customer service, [...]

About Invoicing by Email

I stumbled on two interesting Linkedin polls about the way customers like to receive their invoices. While both polls show a marked preference for receiving invoices by email, it’s also interesting to note the increase in this preference, over the course of only one year. In 2009, about a third of customers preferred email to [...]

What’s your invoice DNA?

Everyone invoices differently. In the professional service field, it’s even more varied: we have fixed contract invoicing, time and material invoicing, mixes of both. We can invoice at the end of the month for work done, or invoice when a milestone is reached, or even invoice when a phase of the project is completed! Let’s [...]

Save water: send your invoices by email

  It takes 10 liters of water to produce one sheet of paper.  Humans need 2 liters of water per day to remain hydrated. This means that for each page of paper we use, we could keep 5 persons hydrated for a day. Does it still make sense to invoice your clients by regular mail? [...]

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